Job Description

Ref. JB1440178

Senior Manager Learning & Development

Background:
•Managing the L & D function across all areas in line with set strategic and operational objectives in line with the Group.
•Conducting and assessing training needs and skills requirements in coordination with division heads and Business HR, and developing training programs accordingly
•Preparing the Unified Annual Training Plan and monitoring / reporting variances against approved plan / budget and taking corrective actions
•Managing training operations and ensure that all set objectives are met.

Main Responsibilities
•Manage Academy relationship with senior business leaders and HR generalists.
•Prepare the unified annual training plan and budget for all areas, forecast training cost and negotiate contracts with training providers.
•Build training modules, design curriculum, establish learning objectives for all identified training programs.
•Manage and monitor the execution of the set training plans, identify variations, and amend / revise training programs as necessary, to adapt to the changes in the work environment and / or business requirements.
•Identify, maintain, and manage relations with quality external training providers based on strategic partnership that ensure price for value and transfer of knowledge and best practices
•Provide internal consulting to Business, Control, and Support functions through on going meetings and attendance of their departmental meetings, to assist them identify and handle their staff training needs.
•Monitor and support the execution of Areas’ annual training plans.
•Develop innovative models on Learning that can be implemented to meet business needs both in the short and long-term
•Re-positions the Learning function, using Group-wide frameworks, ensuring learning architecture is linked more closely to regional business needs
•Develop a regional Learning strategy for sub-regions
•Cooperate with HR generalists to develop and implement commercial solutions that integrate global/local business needs with the broader HSBC agenda
•Provide periodic evaluation and progress reports on training needs and activities.

Key Challenges
•Making the HSBC People Strategy relevant for particular business
•Conduct Training Needs Analyses
•Delivering Group-wide initiatives, balanced against regional / business priorities

Skills

Skills & Qualifications
•Excellent Command in Arabic & English
•Excellent communication & presentation skills
•Excellent managerial and leadership skills
•Excellent analytical, problem solving and decision making skills
•Customer Service oriented

Education

University degree - HR specialization